Privacy

We are committed to protecting the privacy of our customers and complying with all applicable laws in the use of the information we collect about you.

This policy sets out the basis on which any personal information that you provide to us, will be processed by us. Please read the following policy carefully to understand our practices regarding your personal information and how we will treat it, how the information is used, and with whom the information is shared.

Sometimes we act as Data Processors only (Interflora customers) and sometimes we act as Data Controllers and Data Processors (shop and telephone customers and customers who have filled out an enquiry form on www.leafandblossom.co.uk). Please therefore refer to both the Interflora privacy policy and the privacy policy below as necessary.

Please refer to www.interflora.co.uk for the privacy policy relating to Interflora web sales.

The Information we Collect

We may collect personal data from customers about customers or recipients including names, address, telephone number (including mobile number), credit card information or e-mail address; and if you contact us, we may keep a record of that correspondence;

Use of Information we Collect

The personal data you provide will be used for the following purposes:

Personal data may also be made available to third parties who help us in relation to the use of your details for the purposes explained above by providing us with services under contract. Such services include (but are not limited to) audits, legal advice, communications, IT hosting and IT maintenance.

Direct Marketing

We do not currently undertake Direct Marketing.

Your Rights

We have a legal obligation to ensure that any personal data is kept accurate and up to date. Please assist us to comply with this obligation by informing us of any changes to the personal data that has been provided to us. You have the right to request details of the information we hold and to delete or rectify any inaccurate information about you by sending us a written request to:

Leaf & Blossom, Formal House, 60 St. Georges Place, Cheltenham, Gloucestershire, GL50 3PN

Please state your full name and your address. Please note that we would also require photographic proof of identity before issuing any personal data.

Once we have completed our contractual obligations we securely store personal information that has been provided to us for a period of 3 months after which time the information is destroyed.

Changes to our Privacy Policy

We may amend this policy from time to time. If we make any substantial changes in the way we use personal information we will notify you by email (if possible) otherwise we will keep an updated copy of our Privacy Policy at our business premises in Formal House (address below) and on our website www.leafandblossom.co.uk.

Contact

If you have any questions/comments or requests about privacy please email us or contact us by email or post via the following details:

E-mail: rich@leafandblossom.co.uk

Post: Leaf & Blossom, Formal House, 60 St. Georges Place, Cheltenham, Gloucestershire, GL50 3PN

Telephone: 01242 524225

County Florists Cheltenham Limited trading as Leaf & Blossom

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